Lorraine
With over three decades of experience in the financial services industry, I bring both deep expertise and heartfelt dedication to helping clients navigate the mortgage process. My journey began on the High Street as a Customer Account Manager, where I steadily progressed to the role of Branch Manager. Witnessing the changing landscape of retail banking firsthand, I chose to pivot into mortgage advising—earning my CeMap qualification and embracing a sector I’ve long been passionate about.What truly sets me apart is my empathy. I connect with people quickly and intuitively, which helps me earn trust and guide clients through what can often be an emotionally charged process. Whether it’s a first-time buyer, someone facing complex debt challenges, or a mortgage prisoner seeking freedom from a financial bind, I approach each situation with care, clarity, and a solutions-focused mindset.Over the years, I’ve developed a particular expertise in working with clients who have adverse credit histories or feel trapped by their current mortgage arrangements. Unravelling these complicated scenarios and delivering real, tangible outcomes is one of the most rewarding parts of my job.Outside of work, I’m an enthusiastic hiker and a firm believer in keeping fit and healthy—preferably in the great outdoors. I have a soft spot for animals and love to travel. One of my most unforgettable adventures? A breathtaking safari in Tanzania where both passions beautifully came together.
- With over three decades of experience in the financial services industry, I bring both deep expertise and heartfelt dedication to helping clients navigate the mortgage process.